Projects
Professional Projects
CX Driver Model
Customer experience driver modeling for NPS in large-appliance delivery and installation; identifies operational levers via feature sensitivity and explains impact on customer satisfaction.
E-commerce · 2021
GenAI Evaluator
Evaluate AI-generated answers against banking SME ground-truth using embeddings, rubric scores, and error taxonomies.
Platform · 2024
Liquidity Forecasting
ARIMA/ARDL-based liquidity forecasting with Kedro pipelines and Streamlit reporting, improving liquidity planning and decisioning.
Finance · 2023
Market Parser
ML-powered text parser converting trading jargon across equities/options/bonds into structured fields with high precision.
Finance · 2022
Forecasting Platform Upgrade
Migrated forecasting stack and improved refresh SLAs.
Operations · 2020